Hospital-side coordination
Submit ride requests, route them to approved transportation providers, and manage the outcome in one accountable system.
Hospital-side transport coordination
Reliable coordination for patient transfers, discharge rides, and recurring medical appointments.
RouteCare is the hospital-side coordination platform for non-emergency patient transportation. We help hospitals and clinics prevent failed rides, reduce missed appointments, improve discharge flow, and keep patients and caregivers informed in real time.
Submit ride requests, route them to approved transportation providers, and manage the outcome in one accountable system.
RouteCare helps hospitals and clinics prevent failed rides, reduce missed appointments, improve discharge flow, and keep patients and caregivers informed in real time.
The Problem
Hospitals and clinics are still treating patient transportation like an admin task instead of a care access system. When transport fails, patients miss treatment, discharges get delayed, staff waste hours coordinating rides, families are left guessing, and clinical capacity gets wasted.
The Solution
RouteCare is the hospital-side coordination layer for non-emergency patient transportation. Hospitals and clinics use it to submit ride requests, route them to approved providers, confirm acceptance, track trip status, notify patients and caregivers, and recover quickly when a ride is at risk.
Care coordination essentials
Ride requests, department queues, provider assignment, live ETA visibility, alerts, and audit history in one workflow.
Trip confirmation, pickup visibility, delay notices, and direct communication so families are not left guessing.
Ride offers, acceptance workflow, status updates, completion tracking, and performance reporting for approved providers.
Patient and caregiver communication
Product
RouteCare includes the hospital dashboard, department queues, provider assignment, live map and ETA visibility, alerts, status tracking, and audit history, plus the communication layer that keeps patients and caregivers informed directly.
Hospitals may already have a way to request transport. What they often do not have is a dependable way to ensure the ride is actually secured, visible, and recoverable before care is disrupted.
This is not another consumer ride app. This is infrastructure for care access.
Business Model
RouteCare is free to the rider. Hospitals, clinics, and care networks pay for RouteCare as an operational platform through subscriptions, facility pricing, usage-based coordination fees, and enterprise contracts.
RouteCare is free to the rider. Hospitals, clinics, and care networks pay for the platform as part of care operations.
We are not another consumer ride app. RouteCare is built for hospital departments, clinics, and care coordinators first.
The product is designed around ride completion reliability, not just ride booking, so staff can intervene before care is affected.
RouteCare is positioned for pilots, departmental rollouts, enterprise contracts, and healthcare procurement pathways.
The ask
We are funding the MVP, pilot hospitals and clinics, transportation partner onboarding, hospital-grade workflows, early compliance and operational requirements, and initial institutional go-to-market. The goal is to become the easiest, fastest, and highest-quality patient transportation coordination platform for hospitals and clinics in Canada, then expand into the U.S.